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A number of CPT members belong to a travel protection scheme called Bonded Coach Holidays.
The Bonded Coach Holiday Scheme is approved by the Department of Trade and Industry as satisfying the requirements of the Package Travel Regulations.
Customers who book a holiday covered by the scheme have protection for the money they paid for their holiday if it has not yet accurred and for completion their holiday or repatriation if it has already started.
Check your holiday is covered by the BCH scheme - if you're not sure, check with the Confederation of Passenger Transport (CPT) on 020 7240 3131 or contact BCH from this site.
To find your nearest BCH Member click here . |
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Break away coach holidays
23.12.2008 |
| Break Away Coach Holidays, of 27A Montagu Street, Kettering ceased trading on December 18, 2008. As a result, all holiday packages scheduled to depart after that date have been cancelled.
As a member of the Bonded Coach Holiday Group, all monies, except insurance premiums, paid to Break Away Coach Holidays in respect of a holiday will be reimbursed. Items such as holiday vouchers are not covered by the scheme.
Our records show that 234 bookings are affected and letters were sent out, by first class post on December 22. These letters advise each customer to complete a claim form and reimbursement will take place once these have been returned to us and processed. We anticipate dealing with any claim received within seven to ten days.
Anyone who has not received a letter by Monday January 5 should contact Bill Wright at CPT on 020 7240 3131 or by email: billw@cpt-uk.org
The claim form asks that customers provide evidence of any monies paid to Break Away Holidays and affected customers might like to start putting together this necessary documentation in advance of receipt of the letter.
The terms of the Scheme dictate that acceptable forms of evidence are a Tour Operator’s booking confirmation/invoice; Credit/debit card statements; original cleared cheque(s); and original cash receipts. Cash payments over £500 should be accompanied by sworn affidavit. |
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Coach holiday conference 2009
21.05.2008 |
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